The Heuser Team: Tom and Serena Heuser

We had an amazing experience working with Serena Heuser! She was incredibly responsive, knowledgeable, and truly understood what we were looking for. We originally planned to purchase in Summerlin, but after exploring the area, we completely fell in love with the vibe and lifestyle in Lake Las Vegas. When a home we were interested in suddenly hit the market, Serena immediately drove all the way out there and FaceTimed us through the entire home tour so we could view the property without having to travel to Vegas ourselves. Her dedication and sense of urgency made all the difference. She helped us put together a strong, aggressive offer that ultimately got accepted by the builder. Serena was strategic, supportive, and always had our best interests in mind throughout the process. She negotiated a terrific deal that really benefited us as buyers. We were initially hesitant about involving a realtor when purchasing new construction, but Serena proved how valuable having the right realtor can be. She helped advocate for us, guided us through the process, and made sure everything stayed on track for a smooth closing experience. We’re so grateful for her guidance and would absolutely recommend Serena to anyone looking to buy a home in the Las Vegas area!

We cannot say enough great things about Tom Heuser and The Tom and Serena Heuser Team! Selling our home in Summerlin, NV was an incredible experience thanks to their expertise, dedication, and constant support. They truly know the market and went above and beyond with pricing, marketing, and negotiations to get outstanding results for us. Their communication was exceptional — we were always informed and felt completely confident every step of the way. They made the entire process smooth, stress-free, and even enjoyable. If you’re looking for a top-tier team to buy or sell a home in the Las Vegas area, Tom and Serena are simply the best!

We had an outstanding experience working with Serena as our realtor. As out-of-state buyers purchasing new construction in the Summerlin West Grand Park community, we truly relied on her expertise, guidance, and professionalism throughout the entire process. From day one, Serena was incredibly patient and allowed us to take our time without ever feeling pressured. She provided valuable insights about Summerlin West, the Grand Park community, and the nuances of buying new construction that we would not have known on our own. Her knowledge helped us confidently select the right property for our family. Serena also gave us excellent suggestions during negotiations and helped us think through important details we might have otherwise overlooked. Even though we were managing everything remotely for much of the transaction, she stayed closely involved, communicated clearly and consistently, and made the entire experience smooth and stress-free. Most importantly, Serena worked diligently to ensure we closed successfully and on time. Her responsiveness, professionalism, and genuine care for her clients truly set her apart. We highly recommend Serena to anyone looking to buy or sell a home—especially if you’re purchasing new construction in Summerlin West. She made what could have been a complicated process feel seamless, and we’re so grateful to have had her on our side.

Working with Tom Heuser of the Tom and Serena Heuser Team was an excellent experience from start to finish. Our sale involved a probate situation, which added complexity to the process, but Tom provided steady, knowledgeable guidance every step of the way. His expertise helped us navigate the unique requirements of a probate sale with confidence, and he made sure everything stayed organized and on track. Tom also provided great advice on pricing and preparing the home for the market, and he was especially helpful in coordinating repairs and recommending reliable vendors to ensure the property was ready to show. His responsiveness and professionalism made what could have been a stressful process feel much more manageable. We sold our home in Aliante, and Tom’s knowledge of the local market and attention to detail made a real difference. He was proactive, communicative, and clearly had our best interests in mind throughout the entire process. We would absolutely recommend Tom and the Tom and Serena Heuser Team to anyone looking to buy or sell a home in the area.

We had the absolute pleasure of working with Tom and Serena (Tom and Serena Heuser Team) when we first bought our home in Summerlin, and now selling that very same home six years later. We moved out of state, and when we were ready to sell our home in Las Vegas, there was nobody else we would trust more than Tom. He is so wonderful, approachable, honest, communicative, and through his expertise, guided us every step of the way. Because we were out of state, Tom went above and beyond getting our house ready to put on the market. He guided us on everything from where the current market was, the best listing price for our home, he also had an incredible team of contractors that got our house ready and looking incredible. Because of all these things, we had an offer within 24 hours of listing! Tom really put our minds at ease through the entire process. This is a powerhouse team and I can’t recommend them enough!