Engel & Völkers Washington DC

Henry is a market and offer setup expert. Henry told us early on that he might not be able to find exact right house for us, but if we found it ourselves, he would set us up as best as possible to win it. That's exactly what happened. We met Henry a little over a year before we ended up buying a house through him, and much of that first year was just us being unprepared and asking a lot of questions. Henry took the time to learn what we were looking for, explain anything we didn't know yet, and most importantly, understood the market shifts at the time we considered putting in offers. By the time we put in our first and only offer, we all knew that certain high quality houses were going considerably over listing. We did what we could on the bid, but Henry's last second chats with the listing agent and negotiation skills clutched the win for us.

Fully engaged and proactive agent, would recommend. Buying our first house, we had a lot of unknown unknowns, and Nicholas Veizaga helped walk us through the whole process. Very responsive, he had the knowledge, tips and tricks to allow us to beat out 5 other offers on our dream home.

Shane Butler did a great job in selling a residential property for me. He is knowledgeable of the real estate market, managed all the showings, and sold the house quickly at above asking price.

We worked with Phil Di Ruggiero of Engel & Völkers Washington DC on the recent sale of our home in Takoma Park, MD. Phil was fantastic to work with. His professionalism, warm personality, and high ethical standards really stood out. From the initial presentation through closing, he took great care of us and our home, and ultimately got us a result that was far beyond our expectations! I think his marketing approach is exceptional and unique, and I was duly impressed by the interest he generated and the presentation of our home in publications and for showings and open houses. If I were buying or selling in this market again, I would go directly to Phil, and I highly recommend him to anyone looking for an agent.

Working with one of the team members at Engel & Volkers exemplified everything that's broken with our profit-driven system when those who provide the least societal value reap the most rewards. Phil Di Ruggiero provided negligible communication through a months long process, neglected to comply with contractual obligations by final walk through, and most egregiously, was patronizing and condescending throughout. You know what would've been better use of money than paying him? Paying teachers, donating to the Palestinian fight against genocide, funding a dogs birthday party, literally anything but paying someone like him. I had the displeasure of working with him as my counterparty (him representing the sellers) as I purchased my home with a co-buyer. We admittedly had a complicated deal, which requires a lot of communication and trust. He fostered neither. He sent emissaries from the get go to meet us in person when we toured the property and rarely responded to our emails asking basic questions about updates. Finally, the day of our signing when we met him, I walked into a "final walk through" with none of the contractual obligations met (doors and windows to be fixed) that he and the sellers had well over 2 months to fix. I assume it was some cheap, strategic play to save 1k, in case the signing didn't actualize. When confronted, he patronized me and leveled accusations that I was "being emotional", asking to speak to my realtor (coincidentally the only male on the buyers side). To be honest, I wouldve given him the benefit of the doubt and excused most of the above, if he had simply apologized for the failures and humbly acknowledged what went wrong. instead, choosing to antagonize me for being reasonably upset, was a hugely disappointing part of what was supposed to be a celebratory moment for me and my co-owner and I have no qualms about being vocal in the moment to express it.