Better Homes and Gardens Real Estate First Realty Group

I’d like to share my experience of buying a house from Venassia Howard through Barb Isaacs of Better Homes and Garden Real Estate in Connersville, IN. It’s a cute little house - just the right size for me - I really like it. After Closing, moving in and when I’d been here for a week or so I noticed a few things. The curtain rods that were shown in the original online listing and here when I came to see the house before buying it, had been taken down in the kitchen, bathroom and one of the bedrooms. Put up in their place were cheaper versions of the originals. I paid the full asking price and the purchase agreement states plainly the curtain rods were to be left. After several emails and telephone calls, the owner returned the rods and I sent her replacement rods back. The original shower curtain rod (a double rod) had also been taken down and replaced with a single rod of a cheaper quality. This, too, was returned and I gave the replacement shower rod back. The holes made where the original shower curtain rod was anchored to the wall couldn’t be used to rehang the rod. It had to be anchored in different spots and the original holes will be patched/painted. I was quite confused that both the seller and her Realtor seemed to think it was ok to switch out these items. The water heater, since day one, has dripped from the relief valve. I asked where the water heater was bought and if there was a warranty. Ms. Howard sent word to me that no warranty had been purchased and she couldn’t remember where she bought it. No warranty, no problem… Can’t remember where you got it? Ok. The house inspection was performed before closing and only a couple of things needed to be corrected. One of which was to have the furnace cleaned by a licensed professional. When Ms. Howard returned the curtain and double-shower rods, she gave me a note saying that her maintenance technician had checked both the water heater and furnace on October 7, 2020. I don’t know if her technician is licensed or not since she wouldn’t supply any documentation. I wasn’t able to speak with the tech about any concerns or questions I might have. That would’ve been nice since I live alone and they might have been able to direct me toward a reputable repairman if I have issues. On January 23, 2021, the furnace wouldn’t light so the temperature inside started to drop. I had to google an HVAC repairman, they came out, checked it and $189 later, all appears to be well. For me, as far as Vanessa Howard or Barb Isaacs of Better Homes and Garden Real Estate here in Connersville, IN? Well, their actions speak louder than words and I won’t recommend them if ever asked. I took this review down once due to the threat of being sued for defamation of character. Since nothing listed is false, I decided to put it back up.